In a word, yes. Today, I’m thinking of the human element of hybrid work. I see the increased flexibility, thrust upon us during the pandemic, as having some real long-term benefits. Remote work CAN work. That said, we do still need to be together. Building trust without face-to-face human contact is way more difficult. We’ve adapted reasonably well, but so many of our relationships pre-existed. It is in the building of NEW relationships that we still need human interaction. Remember, we build trust “between the meetings.” Isaac Stern said, “music happens between the notes.” The consistency of human interaction, over time builds trust. And this is so challenging virtually because there IS no “between the meeting.” And brainstorming? We just don’t have the same flow of ideas, the same informal interruptions that spur more discussions. What we hope for, I think, is more fluidity. Flexibility. And employers I speak to are thinking intelligently about how to support employees in this new normal. One fine example is Target. I recently had the pleasure of touring Target’s headquarters buildings in downtown Minneapolis. This company is committed to creating a culture of caring, winning, and growing together. All within a hybrid work environment. Of the thousands of employees at the downtown location, employees have flexible schedules that work with their team priorities. Leadership is intentionally responding to the human element of work, creating flex spaces, concierge tech support services, and team member meeting/working/lounging space. Their approach is, ‘flex for your day.’ And their investment in technology is intended to help offset the burden of off-site work spaces. Really impressive. See you in the trenches. B I continue to serve on the St. Paul Police Chief Examining Committee. As you might imagine, this is a lengthy process but it continues to move forward. The committee is very engaged, finalists to be interviewed have been selected, and those interviews will happen yet in September. The committee is required to submit 5 candidates to the Mayor. More to come, but know that the candidate pool is strong.
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